ON CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS EQUIPPED WITH SUBURBAN AND ATWOOD FURNACES, THE FURNACE EXHAUST VENT WAS IMPROPERLY INSTALLED. THE FURNACE EXHAUST VENT WILL ALLOW LEAKAGE OF FUMES WHICH CONTAIN COMBUSTION PRODUCTS, INCLUDING A HIGH CONCENTRATION OF POTENTIALLY LETHAL CARBON MONOXIDE GAS.
Safety risk
FUMES COULD ENTER INTO THE TRAILER AND COULD RESULT IN SERIOUS INJURY OR DEATH.
Manufacturer remedy
OWNERS WILL RECEIVE INSTRUCTIONS ON INSPECTING THE FURNACE VENT. IF AN OWNER BELIEVES THE VENT IS INSTALLED INCORRECTLY, IS NOT SURE HOW TO INSPECT THE FURNACE EXHAUST VENT, OR NEEDS ASSISTANCE IN GETTING THE FURNACE EXHAUST VENT INSTALLATION INSPECTED AND CORRECTED, OWNERS SHOULD CONTACT THOR IMMEDIATELY AT 1-877-870-2638 OR VIA THE INTERNET AT HTTP://WWW.THORCA.COM. THE RECALL BEGAN ON JUNE 15, 2006.
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe
Manufacturer
THOR CALIFORNIA, INC.
Vehicles affected
73
Reported to NHTSA
2003-05-19
Owners notified
2003-05-13
Defect description
ON CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS, THE TAILPIPE USED TO RELEASE THE EXHAUST FROM THE GENERATOR WAS NOT LONG ENOUGH TO REACH THE SIDE OF THE TRAILER. THOR MODIFIED THE TAILPIPE BY PLACING AN EXTENSION ON THE TAILPIPE. AS A RESULT, THE GENERATOR'S EXHAUST MAY BE RELEASED UNDER THE TRAILER AT THE POINT OF THE MODIFICATION.
Safety risk
THE TAILPIPE EXHAUST NEEDS TO BE RELEASED AWAY FROM THE UNDERSIDE OF THE TRAILER.
Manufacturer remedy
DEALERS WILL REPLACE THE EXISTING TAILPIPE. OWNER NOTIFICATION BEGAN MAY 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOR CALIFORNIA AT 1-888-697-8467, EXTENSION 215.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Tires
2
1,200 mi
Tires: tread/belt
1
3,000 mi
Trailer hitches
1
500 mi
The 2002 model has 4 times as many complaints as this one. The 2004 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.