Model year record

2017 THOR MOTOR COACH ACE

4 recall campaigns on file for this model year. 5 owner complaints on file.

Recalls

Recall campaignNHTSA 17V758000

Equipment

Component
Equipment
Manufacturer
Thor Motor Coach
Vehicles affected
110,400
Reported to NHTSA
2017-11-22
Owners notified
2018-01-15

Defect description

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Recall campaignNHTSA 17V239000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Thor Motor Coach
Vehicles affected
148
Reported to NHTSA
2017-04-10
Owners notified
2017-05-22

Defect description

Thor Motor Coach (TMC) is recalling certain 2017 Ace, Hurricane, and Windsport motorhomes. The weight rating labels for the tow hitches on these vehicles indicate a 10,000lb weight capacity when the actual hitch capacity is 8,000lbs.

Safety risk

If the hitch is loaded to the capacity on the label, the hitch may damage the motorhome or the hitch may disconnect from the tow vehicle, increasing the risk of the crash.

Manufacturer remedy

TMC will notify owners and provide them corrected labels, free of charge. The recall began on May 22, 2017. Owner's may contact TMC customer service at 1-877-500-1020.

Recall campaignNHTSA 16V571000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Thor Motor Coach
Vehicles affected
5,633
Reported to NHTSA
2016-08-02
Owners notified
2016-09-15

Defect description

Thor Motor Coach (Thor) is recalling certain model year 2012-2017 Ace, 2013 Citation, 2012-2013 Siesta and 2017 Four Winds and Road Bear Rental motorhomes. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."

Safety risk

A flammable shower curtain may further fuel a fire, increasing the risk of injury.

Manufacturer remedy

Thor will notify owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began on September 15, 2016. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000121.

Recall campaignNHTSA 16V260000

Seat belts

Component
Seat belts
Manufacturer
Thor Motor Coach
Vehicles affected
32
Reported to NHTSA
2016-04-29
Owners notified
2016-05-27

Defect description

Thor Motor Coach (TMC) is recalling certain model year 2017 ACE and Road Bear Rental motorhomes manufactured February 11, 2016, to March 9, 2016. The seat belt anchorages located in the slide out section may not meet the specified strength requirements, allowing them to pull loose during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."

Safety risk

If the seat belt anchorages pull loose in a crash, they will not properly restrain the occupant, increasing the risk of injury.

Manufacturer remedy

TMC will notify owners, and dealers will install reinforcement brackets, and plates, free of charge. The recall began on May 27, 2016. Owners may contact TMC customer service at 1-877-500-1020.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system1
Electrical system: wiring15,000 mi
Latches/locks/linkages: doors: latch131,000 mi
Structure: body131,000 mi
Tires15,000 mi

The 2016 model has about half as many complaints as this one. The 2018 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.