Known Recalls

Model year record

2021 THOR MOTOR COACH ACE

1 recall campaign on file for this model year. 6 owner complaints on file.

Recalls

Recall campaignNHTSA 20V339000

Visibility: glass, side/rear

Component
Visibility: glass, side/rear
Manufacturer
Thor Motor Coach
Vehicles affected
71
Reported to NHTSA
2020-06-09
Owners notified
2020-07-10

Defect description

Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.

Safety risk

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.

Manufacturer remedy

TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system2—
Engine1—
Power train1—
Suspension1—
Vehicle speed control1—

The 2022 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.