Model year record

2016 THOR Palazzo

4 recall campaigns on file for this model year. 6 owner complaints on file.

Recalls

Recall campaignNHTSA 17V758000

Equipment

Component
Equipment
Manufacturer
Thor Motor Coach
Vehicles affected
110,400
Reported to NHTSA
2017-11-22
Owners notified
2018-01-15

Defect description

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Recall campaignNHTSA 17V555000

Visibility: windshield wiper/washer

Component
Visibility: windshield wiper/washer
Manufacturer
Thor Motor Coach
Vehicles affected
1,105
Reported to NHTSA
2017-09-07
Owners notified
2017-09-27

Defect description

Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.

Safety risk

If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.

Manufacturer remedy

TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.

Recall campaignNHTSA 17V096000

Visibility: windshield wiper/washer

Component
Visibility: windshield wiper/washer
Manufacturer
Thor Motor Coach
Vehicles affected
2,483
Reported to NHTSA
2017-02-14
Owners notified
2017-04-12

Defect description

Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.

Safety risk

If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.

Manufacturer remedy

TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000128.

Recall campaignNHTSA 16V468000

Suspension: front

Component
Suspension: front
Manufacturer
Thor Motor Coach
Vehicles affected
122
Reported to NHTSA
2016-06-27
Owners notified
2016-07-22

Defect description

Thor Motor Coach (TMC) is recalling certain model year 2016 Tuscany XTE, Palazzo, and 2016-2017 Venetian motorhomes manufactured September 9, 2015, to January 12, 2016. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.

Safety risk

If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash.

Manufacturer remedy

TMC will notify owners, and Detroit Axle service centers, subsidiaries of Daimler Trucks, the manufacturer of the chassis, will modify the sway bar mounting, free of charge. The recall began on July 22, 2016. Owners may contact Thor Motor Coach Customer service department at 1-877-500-1020, or Daimler Trucks North America LLC at 1-800-547-0712, or e-mail them at [email protected] to locate a service center. TMC's number for this recall is RC000117.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: body210,000 mi
Unknown or other26,000 mi
Equipment18,000 mi
Visibility: glass, side/rear18,000 mi

The 2015 model has roughly the same number of complaints as this one. The 2017 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.