Model year record

2019 THOR Palazzo

3 recall campaigns on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 19V504000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Thor Motor Coach
Vehicles affected
1,554
Reported to NHTSA
2019-06-30
Owners notified
2019-08-01

Defect description

Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.

Safety risk

Unexpected movement of the slide-out room can increase the risk of a injury.

Manufacturer remedy

TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.

Recall campaignNHTSA 19V200000

Suspension: front: control arm

Component
Suspension: front: control arm
Manufacturer
Thor Motor Coach
Vehicles affected
12
Reported to NHTSA
2019-03-14
Owners notified
2019-03-14

Defect description

Thor Motor Coach (TMC) is recalling certain 2018-2019 Aria, and 2019 Palazzo motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Safety risk

Loose steering and tie rod arm bolts can cause separation of the tie rod arm from the front wheels, increasing the risk of a crash.

Manufacturer remedy

TMC has notified owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began on March 15, 2019. Owners may contact Daimler Trucks North America at 1-800-547-0712 to locate a Qualified Service Center or may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000166.

Recall campaignNHTSA 18V763000

Exterior lighting: turn signal

Component
Exterior lighting: turn signal
Manufacturer
Thor Motor Coach
Vehicles affected
1,769
Reported to NHTSA
2018-10-30
Owners notified
2018-10-30

Defect description

Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Safety risk

Nonfunctioning lights can increase the risk of a crash.

Manufacturer remedy

The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Exterior lighting12,000 mi

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.