Model year record

2010 TIFFIN Phaeton

9 recall campaigns on file for this model year. 3 owner complaints on file.

Recalls

Recall campaignNHTSA 17V841000

Equipment

Component
Equipment
Manufacturer
Tiffin Motorhomes, Inc.
Vehicles affected
36,005
Reported to NHTSA
2017-12-22
Owners notified
2018-02-05

Defect description

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.

Recall campaignNHTSA 16V532000

Visibility: windshield wiper/washer

Component
Visibility: windshield wiper/washer
Manufacturer
Tiffin Motorhomes, Inc.
Vehicles affected
10,351
Reported to NHTSA
2016-07-13
Owners notified
2016-08-19

Defect description

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2007-2011 Allegro, Allegro Bus, Phaeton, and Zephyr motorhomes, 2007-2010 Allegro Bay motorhomes, and 2010-2011 Allegro Breeze motorhomes. The windshield wiper arms on the affected vehicles may break off.

Safety risk

If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.

Manufacturer remedy

Tiffin will notify owners, and dealers will replace the wiper blade arms, free of charge. The recall began on August 19, 2016. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-100.

Recall campaignNHTSA 15V880000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Tiffin Motorhomes, Inc.
Vehicles affected
14,889
Reported to NHTSA
2015-12-28
Owners notified
2016-02-10

Defect description

Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.

Safety risk

Unstable entry and exit steps increase the risk of injury.

Manufacturer remedy

Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.

Recall campaignNHTSA 15V612000

Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe

Component
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe
Manufacturer
Tiffin Motorhomes, Inc.
Vehicles affected
140
Reported to NHTSA
2015-09-30
Owners notified
2015-12-01

Defect description

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2010-2012 Phaeton motorhomes built on Powerglide chassis with floor plans QBH, QKH, and QTH manufactured July 1, 2010, to August 1, 2011. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.

Safety risk

Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.

Manufacturer remedy

Tiffin will notify owners, and dealers will change the configuration of the exhaust to provide extra clearance between it and the floor, free of charge. The recall began on December 1, 2015. Owners may contact Tiffin customer service at 1-256-356-8661. Note: Although these vehicles may have been previously repaired for this condition under recall number 11V-416, it is important that the affected vehicles receive the revised remedy of this recall.

Recall campaignNHTSA 14V271000

Exterior lighting

Component
Exterior lighting
Manufacturer
Tiffin Motorhomes, Inc.
Vehicles affected
4,414
Reported to NHTSA
2014-05-22
Owners notified
2014-07-31

Defect description

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2009-2011 Allegro, 2010-2011 Bus and Breeze, and 2008-2011 Phaeton and Zephyr recreational vehicles, equipped with LED clearance lights made by Command Electronics, Inc. In the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.

Safety risk

A short in the circuit board increases the risk of a fire.

Manufacturer remedy

Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. The recall began on July 31, 2014. Owners may contact Tiffin customer service at 1-256-356-8661.

Recall campaignNHTSA 11V452000

Service brakes, hydraulic: pedals and linkages

Component
Service brakes, hydraulic: pedals and linkages
Manufacturer
TIFFIN MOTORHOMES, INC.
Vehicles affected
1,960
Reported to NHTSA
2011-08-25
Owners notified
2009-12-22

Defect description

TIFFIN MOTORHOMES IS RECALLING CERTAIN MODEL YEAR 2007-2011 PHAETON, MY 2008-2010 BUS, AND MY 2010 ALLEGRO MOTORHOMES EQUIPPED WITH KONGSBERG AUTOMOTIVE ADJUSTABLE BRAKE PEDALS. THE ADJUSTABLE BRAKE PEDAL ARM MAY LOOSEN ALLOWING THE ARM TO ROTATE AROUND ITS SHAFT AND SWING IN FRONT OF THE ACCELERATOR PEDAL, REDUCING BRAKING FUNCTION.

Safety risk

A LOOSE BRAKE PEDAL INCREASES THE RISK OF A CRASH.

Manufacturer remedy

DAMILER TRUCKS (DTNA) IS PERFORMING RECALL REPAIRS AND NOTIFICATION TO OWNERS. THE OWNERS WERE INITIALLY NOTIFIED BY DTNA TRUCKS ON DECEMBER 22, 2009, AND A FOLLOW UP NOTICE WAS MAILED TO OWNERS ON JULY 20, 2011. OWNERS MAY CONTACT DTNA WARRANTY CLAIMS DEPARTMENT AT 1-800-547-0712 OR TIFFIN MOTORHOMES AT 1-256-356-8661 FOR MORE INFORMATION.

Recall campaignNHTSA 11V416000

Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe

Component
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe
Manufacturer
TIFFIN MOTORHOMES, INC.
Vehicles affected
149
Reported to NHTSA
2011-08-08
Owners notified
2011-09-19

Defect description

TIFFIN IS RECALLING CERTAIN MODEL YEAR 2010-2012 PHAETON MOTORHOMES WITH FLOOR PLANS QBH, QKH, AND QTH THAT ARE BUILT WITH 2010 EPA-CERTIFIED ENGINES ON POWERGLIDE CHASSIS. THE EXHAUST PIPE IS MOUNTED TOO CLOSE TO THE UNDERSIDE OF THE FLOOR.

Safety risk

MELTING OF THE INSULATION CAN OCCUR, POSSIBLY RESULTING IN A FIRE.

Manufacturer remedy

TIFFIN WILL NOTIFY OWNERS, AND DEALERS WILL ATTACH A HEAT SHIELD TO THE BOTTOM OF THE FLOOR AND AN INSULATING SOCK OR BLANKET WILL BE WRAPPED AROUND THE EXHAUST PIPE. THESE REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT TIFFIN AT 1-256-356-8661.

Recall campaignNHTSA 11V082000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
TIFFIN MOTORHOMES, INC.
Vehicles affected
10,683
Reported to NHTSA
2011-02-08
Owners notified
2011-02-17

Defect description

TIFFIN MOTORHOMES IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Safety risk

THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Manufacturer remedy

TIFFIN MOTORHOMES IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.

Recall campaignNHTSA 10V585000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
TIFFIN MOTORHOMES, INC.
Vehicles affected
2,717
Reported to NHTSA
2010-11-22
Owners notified
2011-02-17

Defect description

TIFFIN IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Safety risk

THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Manufacturer remedy

TIFFIN IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR TIFFIN AT 1-256-356-8661.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine114,000 mi
Engine and engine cooling: exhaust system114,737 mi
Visibility/wiper122,000 mi

The 2009 model has 3 times as many complaints as this one. The 2011 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.