Model year record

2020 TIFFIN Phaeton

3 recall campaigns on file for this model year. 2 owner complaints on file.

Recalls

Recall campaignNHTSA 21V680000

Seat belts: rear/other: anchorage

Component
Seat belts: rear/other: anchorage
Manufacturer
Tiffin Motorhomes, Inc.
Vehicles affected
10,409
Reported to NHTSA
2021-11-05
Owners notified
2021-10-29

Defect description

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Safety risk

Unsecured passengers have an increased risk of injury in the event of a crash.

Manufacturer remedy

Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.

Recall campaignNHTSA 21V306000

Fuel system, diesel: fuel injection system: fuel rail

Component
Fuel system, diesel: fuel injection system: fuel rail
Manufacturer
Tiffin Motorhomes, Inc.
Vehicles affected
3,198
Reported to NHTSA
2021-04-30
Owners notified
2021-08-11

Defect description

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.

Safety risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.

Recall campaignNHTSA 20V534000

Steering

Component
Steering
Manufacturer
Tiffin Motorhomes, Inc.
Vehicles affected
8
Reported to NHTSA
2020-09-02
Owners notified
2020-08-27

Defect description

Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2020 Bus and Phaeton motorhomes. The steering pinch bolts may not have been properly tightened.

Safety risk

A loose steering pinch bolt can result in a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Tiffin will notify owners, and dealers will tighten the steering bolts to specification, free of charge. The recall began August 27, 2020. Owners may contact Tiffin customer service at 1-256-356-8661.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine1
Exterior lighting1

The 2019 model has about a third as many complaints as this one. The 2021 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.