Model year record

2018 Toyota C-HR

1 recall campaign on file for this model year. 626 owner complaints on file.

Recalls

Recall campaignNHTSA 17V717000

Parking brake

Component: Parking brake
Manufacturer: Toyota Motor Engineering & Manufacturing
Vehicles affected: 28,764
Reported to NHTSA: 2017-11-15
Owners notified: 2017-11-29

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota CH-R vehicles. The electronic parking brake (EPB) may not operate properly, possibly causing the parking brake not to disengage after it is applied or prevent it from being applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS number 135, "Light Vehicle Brake Systems."

Safety risk

If the EPB cannot be applied, there is an increased risk of a vehicle rollaway if the vehicle is parked on a hill without being placed into "Park."

Manufacturer remedy

Toyota has notified owners, and dealers will update the programming of the skid control ECU as necessary, free of charge. The recall began on November 30, 2017. Owners may contact Toyota at 1-800-331-4331. Toyota's number for this recall is H0W.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Power train	343	80,000 mi
Unknown or other	69	11,000 mi
Engine	63	26,765 mi
Electrical system	37	18,279 mi
Service brakes	24	10,000 mi
Forward collision avoidance: automatic emergency braking	14	5 mi
Forward collision avoidance: warnings	12	—
Forward collision avoidance: adaptive cruise control	9	5 mi
Parking brake	6	54,000 mi
Air bags	5	18,800 mi
Lane departure: warning	5	—
Steering	5	21,000 mi
Exterior lighting	4	—
Fuel/propulsion system	4	10,000 mi
Lane departure: assist	3	—
Power train: automatic transmission	3	95,000 mi
Structure: body	3	25,000 mi
Suspension	3	80,000 mi
Vehicle speed control	3	90,000 mi
Electrical system: instrument panel: speedometer/odometer	2	262,136 mi
Electronic stability control (ESC)	2	57 mi
Forward collision avoidance	2	91,000 mi
Back over prevention: warnings	1	—
Fuel system, gasoline	1	—
Seat belts	1	45 mi
Seats	1	—
Structure	1	50,000 mi

The 2019 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.