Model year record

2020 Toyota C-HR

1 recall campaign on file for this model year. 149 owner complaints on file.

Recalls

Recall campaignNHTSA 19V877000

Seat belts: rear/other: buckle assembly

Component: Seat belts: rear/other: buckle assembly
Manufacturer: Toyota Motor Engineering & Manufacturing
Vehicles affected: 9,468
Reported to NHTSA: 2019-12-11
Owners notified: 2020-02-07

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Safety risk

In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Power train	91	80,000 mi
Engine	10	—
Unknown or other	9	—
Electrical system	8	7,384 mi
Vehicle speed control	8	—
Seat belts	4	—
Service brakes	4	—
Forward collision avoidance: warnings	2	—
Fuel/propulsion system	2	—
Power train: automatic transmission: internal: CVT	2	76,000 mi
Steering	2	9,500 mi
Tires	2	5,000 mi
Wheels	2	9,500 mi
Steering: linkages: tie rod assembly	1	5,000 mi
Suspension	1	20,000 mi
Tires: pressure monitoring and regulating systems	1	7,384 mi

The 2019 model has about half as many complaints as this one. The 2021 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.