Model year record

2023 Toyota Corolla Cross Hybrid

5 recall campaigns on file for this model year. 4 owner complaints on file.

Recalls

Recall campaignNHTSA 26V203000

Back over prevention: warnings: external/pedestrian alert

Component
Back over prevention: warnings: external/pedestrian alert
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
73,528
Reported to NHTSA
2026-03-31
Owners notified
2026-08-27

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Safety risk

Insufficient pedestrian warning sounds may fail to alert pedestrians of a reversing vehicle, increasing the risk of injury.

Manufacturer remedy

Dealers will update the software for the pedestrian warning sounds, free of charge. Owner letters were mailed September 1, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB08 and 26TA08.

Recall campaignNHTSA 25V040000

Air bags: frontal: driver clockspring/spiral cassette

Component
Air bags: frontal: driver clockspring/spiral cassette
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
1,716
Reported to NHTSA
2025-01-29
Owners notified
2025-03-17

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Recall campaignNHTSA 24V708000

Service brakes, hydraulic: power assist: electric: solenoid/actuator

Component
Service brakes, hydraulic: power assist: electric: solenoid/actuator
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
145,383
Reported to NHTSA
2024-09-20
Owners notified
2024-11-19

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.

Safety risk

A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TA11.

Recall campaignNHTSA 24V548000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Gulf States Toyota, Inc.
Vehicles affected
33,848
Reported to NHTSA
2024-07-23
Owners notified
2024-09-16

Defect description

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Safety risk

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Manufacturer remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Recall campaignNHTSA 23V480000

Air bags: frontal: driver clockspring/spiral cassette

Component
Air bags: frontal: driver clockspring/spiral cassette
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
152,927
Reported to NHTSA
2023-07-12
Owners notified
2023-09-08

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Forward collision avoidance: adaptive cruise control1
Forward collision avoidance: automatic emergency braking1
Service brakes1
Visibility: sun/moon roof assembly12,500 mi

The 2024 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.