Air bags: frontal: driver clockspring/spiral cassette
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
1,716
Reported to NHTSA
2025-01-29
Owners notified
2025-03-17
Defect description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Manufacturer remedy
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
Manufacturer remedy
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Air bags: frontal: driver clockspring/spiral cassette
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
152,927
Reported to NHTSA
2023-07-12
Owners notified
2023-09-08
Defect description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Manufacturer remedy
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Safety risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
Manufacturer remedy
Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Forward collision avoidance: adaptive cruise control
2
—
Forward collision avoidance: warnings
2
—
Lane departure: warning
2
—
Vehicle speed control
2
—
Back over prevention: rearview system braking
1
—
Electrical system: adas: parking assist: sensors
1
9,000 mi
Engine and engine cooling
1
—
Equipment: mechanical: carrier/rack
1
—
Fuel system, gasoline: fuel injection system: mass air flow (MAF) sensor
1
54,000 mi
Lane departure: blind spot detection
1
—
Parking brake
1
—
Seats
1
—
Service brakes, hydraulic
1
1,000 mi
Tires: tread/belt
1
—
Tires: valve
1
—
Visibility: sun/moon roof assembly
1
12,000 mi
The 2022 model has 4 times as many complaints as this one. The 2024 model has 5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.
