Model year record

2021 Toyota Corolla

1 recall campaign on file for this model year. 359 owner complaints on file.

Recalls

Recall campaignNHTSA 23V865000

Air bags: sensor: occupant classification

Component
Air bags: sensor: occupant classification
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
999,901
Reported to NHTSA
2023-12-20
Owners notified
2024-10-31

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Safety risk

An air bag that does not deploy during a crash increases the risk of injury.

Manufacturer remedy

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags7755,000 mi
Engine595,800 mi
Unknown or other45490 mi
Electrical system325,800 mi
Power train3056,000 mi
Visibility/wiper20
Seat belts10
Exterior lighting72,800 mi
Steering7
Structure: body7
Vehicle speed control7
Seats694,576 mi
Service brakes610,800 mi
Tires653,253 mi
Wheels5800 mi
Forward collision avoidance: adaptive cruise control4
Power train: clutch assembly: slave cylinder458,000 mi
Forward collision avoidance: automatic emergency braking3
Forward collision avoidance: warnings35,800 mi
Fuel/propulsion system3
Suspension36,100 mi
Electrical system: instrument panel: speedometer/odometer2110,000 mi
Lane departure: warning2
Parking brake2380 mi
Service brakes, hydraulic289,900 mi
Tires: sidewall2
Exterior lighting: headlights1380 mi
Lane departure: blind spot detection1
Parking brake: electrical112,200 mi
Seat belts: front: retractor15,000 mi
Vehicle speed control: accelerator pedal14,000 mi

The 2020 model has about half as many complaints as this one. The 2022 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.