Model year record

2009 Toyota Highlander Hybrid

4 recall campaigns on file for this model year. 55 owner complaints on file.

Recalls

Recall campaignNHTSA 15V689000

Visibility: power window devices and controls

Component
Visibility: power window devices and controls
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
1,814,284
Reported to NHTSA
2015-10-22
Owners notified
2015-11-25

Defect description

Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

Safety risk

If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.

Recall campaignNHTSA 13V396000

Hybrid propulsion system: inverter

Component
Hybrid propulsion system: inverter
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
133,081
Reported to NHTSA
2013-09-04
Owners notified
2013-11-04

Defect description

Toyota is recalling certain model year 2006-2010 Highlander hybrid vehicles manufactured February 16, 2005, through July 29, 2010; and model year 2006-2008 Lexus RX400h vehicles manufactured February 23, 2005, through December 2, 2008. The Intelligent Power Module (IPM) inside the inverter module may contain transistors that have higher operating temperatures than the solder can support and the transistors may be heat damaged by the solder. If this occurs, various warning lamps, including the malfunction indicator lamp, slip indicator light, brake system warning light, and master warning light, will be illuminated on the instrument panel.

Safety risk

The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. It is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will replace the IPM free of charge. Owners may contact Toyota at 1-800-331-4331. Vehicles that had their IPM replaced under recall 11V-342 are not affected by this campaign.

Recall campaignNHTSA 13V014000

Seats

Component
Seats
Manufacturer
Southeast Toyota Distributors, LLC
Vehicles affected
3,235
Reported to NHTSA
2013-01-16
Owners notified
2013-03-21

Defect description

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Safety risk

If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Manufacturer remedy

Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Recall campaignNHTSA 09V223000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
27,080
Reported to NHTSA
2009-06-15
Owners notified
2009-09-18

Defect description

TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."

Safety risk

INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes17124,842 mi
Service brakes, electric78,000 mi
Service brakes, hydraulic55,600 mi
Engine460,200 mi
Electrical system260,200 mi
Fuel/propulsion system240,138 mi
Hybrid propulsion system: inverter221,000 mi
Tires227,233 mi
Unknown or other296,000 mi
Vehicle speed control212,000 mi
Air bags14,300 mi
Electrical system: 12V/24V/48V battery1
Electronic stability control (ESC)110,500 mi
Engine and engine cooling112,000 mi
Equipment adaptive/mobility112,000 mi
Hybrid propulsion system1125,000 mi
Power train160,200 mi
Seat belts112,000 mi
Structure: body196,000 mi
Traction control system110,500 mi

The 2008 model has about a fifth as many complaints as this one. The 2010 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.