Known Recalls

Model year record

2004 Toyota Matrix

1 recall campaign on file for this model year. 175 owner complaints on file.

Recalls

Recall campaignNHTSA 08V162000

Visibility: glass, side/rear

Component
Visibility: glass, side/rear
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
662,178
Reported to NHTSA
2008-04-10
Owners notified
2008-04-16

Defect description

TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND POSSIBLY RATTLING, AN ABNORMAL NOISE MAY BE HEARD FROM THE DRIVER AND /OR FRONT PASSENGER DOOR WHEN OPERATING THE POWER WINDOWS.

Safety risk

THE DOOR GLASS MAY SEPARATE FROM THE WINDOW REGULATOR, BIND AND SHATTER DURING OPERATION OF THE POWER WINDOWS, CAUSING DRIVER DISTRACTION AND/OR INJURY.

Manufacturer remedy

DEALERS WILL REPLACE THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS WITH NEWLY DESIGNED BOLTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 16, 2008 TO TOYOTA OWNERS. THE RECALL BEGAN ON MAY 21, 2008, FOR PONTIAC OWNERS. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371 OR PONTIAC AT 1-800-620-7668.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags3395,000 mi
Power train: manual transmission2792,000 mi
Vehicle speed control1534,200 mi
Steering842,266 mi
Electrical system797,000 mi
Fuel system, gasoline734,300 mi
Tires613,000 mi
Visibility: power window devices and controls635,000 mi
Power train: clutch assembly514,000 mi
Suspension526,000 mi
Engine434,200 mi
Unknown or other495,000 mi
Visibility433,000 mi
Engine and engine cooling370,000 mi
Power train3150,000 mi
Air bags: frontal2206,500 mi
Service brakes, hydraulic: foundation components: disc: rotor212,400 mi
Structure: body298,000 mi
Structure: body: bumpers225 mi
Structure: body: door2—
Visibility: glass, side/rear2100,000 mi
Air bags: frontal: passenger side: inflator module1206,500 mi
Electrical system: 12V/24V/48V battery131,229 mi
Electrical system: ignition1—
Electronic stability control (ESC)1—
Electronic stability control: automatic (ASC)12,500 mi
Engine and engine cooling: engine1120,000 mi
Engine and engine cooling: exhaust system187,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor1150,000 mi
Equipment187,000 mi
Equipment: appliance: air conditioner1—
Fuel system, gasoline: storage: tank assembly: filler pipe and cap181,243 mi
Power train: axle assembly160,000 mi
Power train: clutch assembly: bell housing1—
Power train: driveline193,459 mi
Seat belts1—
Seat belts: rear/other: buckle assembly1—
Service brakes1149,280 mi
Service brakes, hydraulic118,400 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip126,050 mi
Service brakes, hydraulic: foundation components: disc: pads126,050 mi
Structure1—
Structure: body: hood196,557 mi
Visibility/wiper195,000 mi
Visibility: windshield167,400 mi
Wheels168,250 mi
Wheels: rim1—

The 2003 model has about half as many complaints as this one. The 2005 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.