Known Recalls

Model year record

2020 Toyota Prius Prime

1 recall campaign on file for this model year. 25 owner complaints on file.

Recalls

Recall campaignNHTSA 19V544000

Service brakes

Component
Service brakes
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
6,925
Reported to NHTSA
2019-07-24
Owners notified
2019-09-20

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Safety risk

Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Visibility/wiper5900 mi
Vehicle speed control414,000 mi
Electrical system315,200 mi
Power train36,000 mi
Service brakes, hydraulic267,000 mi
Tires23,400 mi
Air bags114,000 mi
Back over prevention: warnings12,000 mi
Exterior lighting115,200 mi
Service brakes12,000 mi
Structure: body115,200 mi
Visibility: rearview mirrors/devices: exterior1—

The 2019 model has 2 times as many complaints as this one. The 2021 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.