Model year record

2022 Toyota Prius Prime

1 recall campaign on file for this model year. 11 owner complaints on file.

Recalls

Recall campaignNHTSA 21V734000

Hybrid propulsion system

Component: Hybrid propulsion system
Manufacturer: Toyota Motor Engineering & Manufacturing
Vehicles affected: 8,411
Reported to NHTSA: 2021-09-22
Owners notified: 2021-11-18

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.

Safety risk

A loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB07/21TA07.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Vehicle speed control	2	700 mi
Electrical system	1	—
Engine and engine cooling	1	12,000 mi
Forward collision avoidance: adaptive cruise control	1	—
Forward collision avoidance: warnings	1	—
Fuel/propulsion system	1	—
Hybrid propulsion system	1	12,000 mi
Service brakes	1	—
Steering	1	—
Unknown or other	1	—

The 2021 model has about half as many complaints as this one. The 2023 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.