Known Recalls

Model year record

2022 Toyota Prius Prime

1 recall campaign on file for this model year. 11 owner complaints on file.

Toyota Prius Prime, 2017–2022 generation
Pictured: the 2017–2022 generation. Kevauto, CC BY-SA 4.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 21V734000

Engine and engine cooling: engine: engine control module (ECU/ECM): software

Component
Engine and engine cooling: engine: engine control module (ECU/ECM): software
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
8,411
Reported to NHTSA
2021-09-22
Owners notified
2021-11-18

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Prius and Prius Prime vehicles. The Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power.

Safety risk

A loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will update the ECU software, free of charge. Owner notification letters were mailed November 18, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB07/21TA07.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Vehicle speed control2700 mi
Electrical system1—
Engine and engine cooling112,000 mi
Forward collision avoidance: adaptive cruise control1—
Forward collision avoidance: warnings1—
Fuel/propulsion system1—
Hybrid propulsion system112,000 mi
Service brakes1—
Steering1—
Unknown or other1—

The 2021 model has about half as many complaints as this one. The 2023 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Toyota Prius Prime model years

20242023202220212020201920182017

All Toyota Prius Prime recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.