Known Recalls

Model year record

2017 Toyota Prius V

1 recall campaign on file for this model year. 14 owner complaints on file.

Recalls

Recall campaignNHTSA 20V369000

Hybrid propulsion system: inverter

Component
Hybrid propulsion system: inverter
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
266,638
Reported to NHTSA
2020-06-24
Owners notified
2020-07-24

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Safety risk

An unexpected hybrid power system shut down may increase the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Exterior lighting455,000 mi
Unknown or other22,500 mi
Air bags135,000 mi
Electronic stability control (ESC)1—
Equipment: electrical: navigational system(global positioning system)1—
Structure: body12,500 mi
Structure: body: hatchback/liftgate: support device/strut1180,000 mi
Tires1—
Vehicle speed control114,500 mi
Visibility/wiper1100 mi

The 2016 model has about half as many complaints as this one. The 2018 model has 5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.