Known Recalls

Recall campaign · NHTSA 20V369000

Hybrid propulsion system: inverter

Toyota Motor Engineering & Manufacturing filed this campaign with NHTSA on 2020-06-24.

Recall campaignNHTSA 20V369000

Hybrid propulsion system: inverter

Component
Hybrid propulsion system: inverter
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
266,638
Reported to NHTSA
2020-06-24
Owners notified
2020-07-24

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Safety risk

An unexpected hybrid power system shut down may increase the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

7 model years across 2 models.

ModelYears on record
Toyota Prius2015 2014 2013
Toyota Prius V2017 2016 2015 2014

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.