Model year record

2002 Toyota Prius

2 recall campaigns on file for this model year. 201 owner complaints on file.

Recalls

Recall campaignNHTSA 11V304000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
52,377
Reported to NHTSA
2011-06-01
Owners notified
2011-07-08

Defect description

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2003 PRIUS PASSENGER CARS MANUFACTURED FROM JANUARY 28, 2000, THROUGH MAY 30, 2003. THE STEERING LINKAGE MAY LOOSEN, RESULTING IN REDUCED ELECTRIC STEERING ASSISTANCE WHEN MAKING A LEFT TURN.

Safety risk

LOSS OF POWER STEERING, PARTICULARLY WHEN AN OPERATOR IS ACTIVELY INTENDING TO STEER THE VEHICLE, MAY INCREASE THE RISK OF A CRASH.

Manufacturer remedy

TOYOTA WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE NUTS IN THE STEERING LINKAGE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 8, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Recall campaignNHTSA 06V266000

Engine and engine cooling

Component
Engine and engine cooling
Manufacturer
TOYOTA MOTOR NORTH AMERICA, INC.
Vehicles affected
34,771
Reported to NHTSA
2006-07-19
Owners notified
2006-07-26

Defect description

ON CERTAIN PASSENGER VEHICLES, DUE TO IMPROPER MOLDING OF THE RESIN BODY OF THE CRANKSHAFT POSITION SENOR INSTALLED ON THE ENGINE BLOCK, ENGINE OIL MAY PENETRATE THE SEAL AND ENTER THE SENSOR WIRING CONNECTOR. THE WIRE HARNESS CONNECTOR MAY NOT BE SUFFICIENTLY ATTACHED TO THE LOCKING TAB OF THE SENSOR WIRING CONNECTOR.

Safety risk

ENGINE OIL INSIDE THE SENSOR WIRING CONNECTOR COULD CAUSE EXPANSION DUE TO THE HEAT OF THE ENGINE AND COULD DEFORM THE SENSOR WIRING CONNECTOR. THE CONNECTOR MAY BECOME DISCONNECTED, WHICH COULD CAUSE THE ENGINE TO STALL WHILE DRIVING AND NOT BE ABLE TO BE RESTARTED INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR FREE OF CHARGE. THE RECALL BEGAN ON JULY 26, 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering57100,000 mi
Electrical system1394,000 mi
Service brakes, hydraulic1340,000 mi
Tires1223,800 mi
Vehicle speed control1042,240 mi
Steering: electric power assist system851,500 mi
Steering: rack and pinion872,000 mi
Electrical system: 12V/24V/48V battery514,000 mi
Suspension527,008 mi
Engine and engine cooling433,000 mi
Engine and engine cooling: engine475,000 mi
Service brakes430,000 mi
Air bags311,000 mi
Fuel system, gasoline: storage: tank assembly327,000 mi
Power train: automatic transmission320,624 mi
Power train: axle assembly368,500 mi
Service brakes, electric343,561 mi
Tires: tread/belt320,000 mi
Unknown or other3
Exterior lighting2104,000 mi
Steering: hydraulic power assist system2100 mi
Steering: rack and pinion: rack214,000 mi
Tires: sidewall25,000 mi
Traction control system240,000 mi
Electrical system: ignition1
Electrical system: ignition: module114,000 mi
Electronic stability control (ESC)1241,000 mi
Engine and engine cooling: engine: gasoline1
Engine and engine cooling: engine: gasoline: belts and associated pulleys1
Engine and engine cooling: exhaust system: emission control: catalytic convertor185,000 mi
Exterior lighting: headlights162,000 mi
Fuel system, other: storage: fuel gauge system14,500 mi
Fuel/propulsion system1166,914 mi
Power train1113,534 mi
Power train: automatic transmission: lever and linkage: column shift137,000 mi
Power train: automatic transmission: torque converter198,000 mi
Seat belts: front1
Service brakes, hydraulic: antilock/traction control/electronic limited slip1
Service brakes, hydraulic: power assist184,000 mi
Steering: column156,200 mi
Steering: gear box (other than rack and pinion)189,000 mi
Steering: gear box: shaft sector183,000 mi
Steering: linkages127,000 mi
Structure129,000 mi
Suspension: front1
Suspension: rear1
Suspension: rear: shock absorber120,000 mi
Tires: pressure monitoring and regulating systems120,000 mi
Vehicle speed control: accelerator pedal1
Vehicle speed control: cruise control114,000 mi
Visibility: defroster/defogger/hvac system1129,441 mi

The 2001 model has roughly the same number of complaints as this one. The 2003 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.