Model year record

2014 Toyota Prius

3 recall campaigns on file for this model year. 343 owner complaints on file.

Recalls

Recall campaignNHTSA 20V369000

Hybrid propulsion system: inverter

Component
Hybrid propulsion system: inverter
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
266,638
Reported to NHTSA
2020-06-24
Owners notified
2020-07-24

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Safety risk

An unexpected hybrid power system shut down may increase the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.

Recall campaignNHTSA 18V684000

Hybrid propulsion system

Component
Hybrid propulsion system
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
807,329
Reported to NHTSA
2018-10-04
Owners notified
2019-01-22

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Safety risk

If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

Recall campaignNHTSA 14V053000

Hybrid propulsion system: inverter

Component
Hybrid propulsion system: inverter
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
698,457
Reported to NHTSA
2014-02-12
Owners notified
2014-03-21

Defect description

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

Safety risk

The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes13221,000 mi
Electrical system3419,483 mi
Unknown or other3050,000 mi
Engine2063,000 mi
Air bags149,998 mi
Vehicle speed control1411,687 mi
Service brakes, hydraulic10150,000 mi
Forward collision avoidance: automatic emergency braking9
Visibility/wiper91,300 mi
Electronic stability control (ESC)853,101 mi
Steering87,000 mi
Structure: body749,500 mi
Exterior lighting629,000 mi
Fuel/propulsion system621,000 mi
Power train66,800 mi
Hybrid propulsion system444,250 mi
Seats425,000 mi
Seat belts275,000 mi
Service brakes, air: antilock: ABS warning light2
Structure25,100 mi
Traction control system2150,000 mi
Visibility: windshield241,500 mi
Electrical system: instrument cluster/panel1200 mi
Electrical system: wiring17,000 mi
Equipment: electrical: navigational system(global positioning system)11,500 mi
Hybrid propulsion system: inverter1
Power train: automatic transmission: lever and linkage: column shift13,000 mi
Service brakes, hydraulic: foundation components: master cylinder182,000 mi
Suspension157,900 mi
Tires12,990 mi
Tires: tread/belt140,694 mi
Visibility142,000 mi
Visibility: defroster/defogger/hvac system15,100 mi
Wheels12,990 mi

The 2013 model has about half as many complaints as this one. The 2015 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

DP23005Brake Actuator Valve Wear

Service brakes, hydraulic: foundation components

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.