Model year record

2021 Volkswagen Arteon

4 recall campaigns on file for this model year. 31 owner complaints on file.

Recalls

Recall campaignNHTSA 22V514000

Equipment: electrical: infotainment: software

Component
Equipment: electrical: infotainment: software
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
43,091
Reported to NHTSA
2022-07-20
Owners notified
2022-08-02

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

Recall campaignNHTSA 21V695000

Service brakes, hydraulic: critical fasteners

Component
Service brakes, hydraulic: critical fasteners
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
99
Reported to NHTSA
2021-09-08
Owners notified
2021-09-28

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Arteon vehicles. The pressure input rod connection on the brake booster may be loose and could detach.

Safety risk

A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.

Manufacturer remedy

Dealers will tighten the pressure input rod connection, free of charge. Owner notification letters were mailed September 28, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47R3.

Recall campaignNHTSA 21V274000

Tires: pressure monitoring and regulating systems

Component
Tires: pressure monitoring and regulating systems
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
149
Reported to NHTSA
2021-04-21
Owners notified
2021-05-25

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Arteon vehicles. The Tire Pressure Monitoring System (TPMS) sensors were incorrectly calibrated and may not detect the position of a wheel sensor after tire rotation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Safety risk

The TPMS may misidentify a tire with low air pressure, increasing the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the wheel electronics and tire valves, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R2.

Recall campaignNHTSA 20V716000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
32,048
Reported to NHTSA
2020-11-18
Owners notified
2020-12-11

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Forward collision avoidance: adaptive cruise control5
Forward collision avoidance: automatic emergency braking4
Electrical system3
Forward collision avoidance: warnings2
Lane departure: blind spot detection2
Lane departure: warning2
Tires2
Tires: sidewall2
Unknown or other2
Vehicle speed control2
Air bags16,000 mi
Engine16,000 mi
Exterior lighting1
Lane departure: assist1
Wheels1

The 2020 model has 10 times as many complaints as this one. The 2022 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.