Known Recalls

Recall campaign · NHTSA 20V716000

Back over prevention: sensing system: camera

Volkswagen Group of America, Inc. filed this campaign with NHTSA on 2020-11-18.

Recall campaignNHTSA 20V716000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
32,048
Reported to NHTSA
2020-11-18
Owners notified
2020-12-11

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

6 model years across 6 models.

ModelYears on record
Volkswagen Arteon2021
Volkswagen Atlas2021
Volkswagen Atlas Cross Sport2021
Volkswagen Golf2021
Volkswagen Jetta2021
Volkswagen Tiguan2021

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.