Model year record

2023 Volkswagen Atlas Cross Sport

6 recall campaigns on file for this model year. 33 owner complaints on file.

Recalls

Recall campaignNHTSA 25V434000

Service brakes

Component
Service brakes
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
546
Reported to NHTSA
2025-06-30
Owners notified
2025-07-25

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Safety risk

A loss of vehicle control increases the risk of a crash.

Manufacturer remedy

Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

Recall campaignNHTSA 24V464000

Air bags: sensor: occupant classification: front passenger

Component
Air bags: sensor: occupant classification: front passenger
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
271,330
Reported to NHTSA
2024-06-20
Owners notified
2024-09-30

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Safety risk

A deactivated passenger air bag increases the risk of injury during a crash.

Manufacturer remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

Recall campaignNHTSA 22V807000

Suspension: critical fasteners

Component
Suspension: critical fasteners
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
33
Reported to NHTSA
2022-10-26
Owners notified
2022-11-22

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.

Safety risk

Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.

Recall campaignNHTSA 22V753000

Engine and engine cooling: engine: hard parts internal/mechanical

Component
Engine and engine cooling: engine: hard parts internal/mechanical
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
76,515
Reported to NHTSA
2022-10-07
Owners notified
2022-11-08

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Safety risk

A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.

Manufacturer remedy

Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).

Recall campaignNHTSA 22V718000

Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings

Component
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
555
Reported to NHTSA
2022-09-26
Owners notified
2022-11-22

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.

Safety risk

A brake fluid leak may increase the distance required to stop, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the affected brake lines, free of charge. Owner notification letters are expected to be mailed on November 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 47T2.

Recall campaignNHTSA 22V152000

Air bags: side/window

Component
Air bags: side/window
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
222,892
Reported to NHTSA
2022-03-28
Owners notified
2022-06-22

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

Safety risk

A delayed air bag deployment can increase the risk of injury.

Manufacturer remedy

Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine7
Air bags6
Service brakes4
Unknown or other4
Electrical system3
Exterior lighting: headlights: daytime running lights: bulbs218,000 mi
Forward collision avoidance: automatic emergency braking2
Forward collision avoidance: warnings2
Fuel/propulsion system2
Vehicle speed control1

The 2022 model has about a fifth as many complaints as this one. The 2024 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.