Known Recalls

Model year record

2014 Volkswagen GTI

1 recall campaign on file for this model year. 21 owner complaints on file.

Recalls

Recall campaignNHTSA 15V483000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
415,825
Reported to NHTSA
2015-08-04
Owners notified
2016-01-15

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Safety risk

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine437,500 mi
Electrical system328,335 mi
Forward collision avoidance: adaptive cruise control3—
Steering3—
Unknown or other312,500 mi
Power train263,669 mi
Air bags1—
Electronic stability control (ESC)128,335 mi
Service brakes128,335 mi

The 2013 model has about half as many complaints as this one. The 2015 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA18003Air Bag Clockspring Failure

Air bags: frontal: driver clockspring/spiral cassette

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.