Recall campaign · NHTSA 15V483000

Air bags: frontal

Volkswagen Group of America, Inc. filed this campaign with NHTSA on 2015-08-04.

Recall campaignNHTSA 15V483000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
415,825
Reported to NHTSA
2015-08-04
Owners notified
2016-01-15

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Safety risk

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

29 model years across 7 models.

ModelYears on record
Volkswagen CC2014 2013 2012 2011 2010
Volkswagen EOS2013 2012 2011 2010
Volkswagen Golf2014 2013 2012 2011
Volkswagen GTI2014 2013 2012 2011
Volkswagen Jetta2014 2013 2012 2011
Volkswagen Passat2014 2013 2012 2010
Volkswagen Tiguan2014 2013 2012 2011

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.