Known Recalls

Model year record

2010 Volkswagen Routan

2 recall campaigns on file for this model year. 362 owner complaints on file.

Recalls

Recall campaignNHTSA 15V194000

Electrical system: ignition: switch

Component
Electrical system: ignition: switch
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
20,676
Reported to NHTSA
2015-04-01
Owners notified
2015-06-23

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety risk

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.

Recall campaignNHTSA 11V151000

Electrical system: ignition: switch

Component
Electrical system: ignition: switch
Manufacturer
VOLKSWAGEN OF AMERICA, INC
Vehicles affected
12,612
Reported to NHTSA
2011-03-01
Owners notified
2011-06-15

Defect description

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2010 ROUTAN VEHICLES MANUFACTURED FROM OCTOBER 2009 THROUGH JUNE 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Safety risk

AN ENGINE SHUTTING OFF SUDDENLY WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system14879,300 mi
Engine4577,000 mi
Service brakes2380,000 mi
Steering2390,000 mi
Unknown or other1878,000 mi
Power train1650,000 mi
Electronic stability control (ESC)9100,590 mi
Exterior lighting878,000 mi
Power train: automatic transmission6659 mi
Vehicle speed control670,500 mi
Wheels633,000 mi
Engine and engine cooling59,000 mi
Structure: body520,500 mi
Structure: body: door523,456 mi
Visibility/wiper550,197 mi
Air bags477,000 mi
Fuel/propulsion system4140,000 mi
Service brakes, hydraulic49,000 mi
Electrical system: ignition: switch360,000 mi
Electrical system: ignition291,500 mi
Latches/locks/linkages218,000 mi
Suspension2200 mi
Tires256,000 mi
Tires: pressure monitoring and regulating systems23,300 mi
Electrical system: ignition: module180,000 mi
Equipment110,646 mi
Exterior lighting: headlights1117,000 mi
Fuel system, gasoline: delivery: fuel pump180,000 mi
Fuel system, other1560 mi
Latches/locks/linkages: doors: latch150,000 mi
Seats1150,000 mi
Structure: body: hatchback/liftgate: hinge and attachments151,500 mi
Visibility: power window devices and controls1—

The 2009 model has about half as many complaints as this one. The 2011 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.