Model year record

2003 WORKHORSE W22

1 recall campaign on file for this model year. 130 owner complaints on file.

Recalls

Recall campaignNHTSA 09V110000

Service brakes, hydraulic

Component
Service brakes, hydraulic
Manufacturer
NAVISTAR, INC
Vehicles affected
48,876
Reported to NHTSA
2009-04-03
Owners notified
2010-09-16

Defect description

NAVISTAR IS RECALLING CERTAIN MODEL YEAR MY 2001-2008 WORKHORSE W20, W21 AND W22 CHASSIS AND CERTAIN MODEL YEAR 2009 THROUGH 2011 MONACO RV ADMIRAL, ARISTA, MONARCH, AND RIPTIDE RECREATIONAL VEHICLES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.

Safety risk

THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Manufacturer remedy

WORKHORSE DEALERS WILL REPLACE ALL FOUR BOSCH BRAKE CALIPER ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes, hydraulic9722,000 mi
Service brakes, hydraulic: foundation components: disc: caliper519,500 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip314,009 mi
Fuel system, gasoline: delivery: fuel pump218,000 mi
Service brakes239,625 mi
Service brakes, electric228,289 mi
Service brakes, hydraulic: foundation components: disc: rotor214,376 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings214,376 mi
Electrical system124,000 mi
Electrical system: instrument cluster/panel1
Engine and engine cooling: engine: gasoline: belts and associated pulleys1
Engine and engine cooling: exhaust system: emission control: catalytic convertor1
Equipment11,550 mi
Exterior lighting: turn signal: switch1
Service brakes, air110,800 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light114,376 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module117,555 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: wheel speed sensor/tone ring116,100 mi
Service brakes, hydraulic: foundation components11,550 mi
Steering11,550 mi
Steering: hydraulic power assist system1
Suspension: front: wheel bearing111,119 mi
Vehicle speed control: cruise control1

The 2002 model has about 1.5 times as many complaints as this one. The 2004 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.