Model year record

2004 WORKHORSE W22

2 recall campaigns on file for this model year. 107 owner complaints on file.

Recalls

Recall campaignNHTSA 09V110000

Service brakes, hydraulic

Component
Service brakes, hydraulic
Manufacturer
NAVISTAR, INC
Vehicles affected
48,876
Reported to NHTSA
2009-04-03
Owners notified
2010-09-16

Defect description

NAVISTAR IS RECALLING CERTAIN MODEL YEAR MY 2001-2008 WORKHORSE W20, W21 AND W22 CHASSIS AND CERTAIN MODEL YEAR 2009 THROUGH 2011 MONACO RV ADMIRAL, ARISTA, MONARCH, AND RIPTIDE RECREATIONAL VEHICLES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.

Safety risk

THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Manufacturer remedy

WORKHORSE DEALERS WILL REPLACE ALL FOUR BOSCH BRAKE CALIPER ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.

Recall campaignNHTSA 06V225000

Engine and engine cooling

Component
Engine and engine cooling
Manufacturer
WORKHORSE CUSTOM CHASSIS
Vehicles affected
30,335
Reported to NHTSA
2006-06-20
Owners notified
2006-09-01

Defect description

ON CERTAIN MOTOR HOME AND TRUCK CHASSIS EQUIPPED WITH GENERAL MOTORS 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMPED BY THE FUEL PUMP INTO THE UNDER HOOD AREA.

Safety risk

IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD RESULT.

Manufacturer remedy

DEALERS WILL REPLACE THE FUEL RAIL PULSE DAMPER RETAINER CLIPS ON THESE ENGINES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 1, 2006. OWNERS MAY CONTACT WORKHORSE AT 877-294-6773.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes, hydraulic6420,840 mi
Service brakes, hydraulic: foundation components: disc: caliper720,000 mi
Service brakes619,870 mi
Electrical system3100 mi
Engine and engine cooling3
Service brakes, air: disc: caliper212,000 mi
Service brakes, electric212,505 mi
Electrical system: instrument cluster/panel1
Engine and engine cooling: exhaust system130,000 mi
Equipment147,000 mi
Equipment: recreational vehicle/trailer147,000 mi
Exterior lighting114,321 mi
Fuel system, gasoline130,000 mi
Fuel system, gasoline: fuel injection system115,235 mi
Fuel system, gasoline: storage: tank assembly130,000 mi
Parking brake136,000 mi
Power train1
Power train: axle assembly: axle shaft: seal1
Seat belts: front: warning light/devices1
Service brakes, air124,127 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip121,343 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: wheel speed sensor/tone ring121,960 mi
Service brakes, hydraulic: foundation components126,000 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings1
Structure1
Suspension: front: shock absorber11,777 mi
Unknown or other114,321 mi

The 2003 model has roughly the same number of complaints as this one. The 2005 model has 5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.