Recall campaign · NHTSA 13V175000

Electrical system

Chrysler Group LLC filed this campaign with NHTSA on 2013-05-07.

Recall campaignNHTSA 13V175000

Electrical system

Component
Electrical system
Manufacturer
Chrysler Group LLC
Vehicles affected
295,345
Reported to NHTSA
2013-05-07
Owners notified
2013-08-15

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

Safety risk

If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

11 model years across 2 models.

ModelYears on record
Jeep Commander2010 2009 2008 2007 2006
Jeep Grand Cherokee2010 2009 2008 2007 2006 2005

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.