Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Safety risk
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Manufacturer remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Safety risk
IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Manufacturer remedy
DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Electrical system
49
81,350 mi
Power train
24
55,000 mi
Engine
23
62,940 mi
Air bags
13
117,000 mi
Vehicle speed control
12
85,000 mi
Steering
11
54,000 mi
Unknown or other
10
51,000 mi
Wheels
10
50,100 mi
Structure: body
7
21,000 mi
Fuel/propulsion system
5
77,723 mi
Engine and engine cooling
4
7,300 mi
Exterior lighting
3
51,000 mi
Fuel system, gasoline
3
84,000 mi
Tires
3
21,000 mi
Tires: pressure monitoring and regulating systems
3
50,100 mi
Electronic stability control (ESC)
2
32,000 mi
Service brakes
2
32,000 mi
Service brakes, hydraulic
2
9,000 mi
Suspension
2
132,000 mi
Tires: valve
2
28,200 mi
Air bags: frontal: sensor/control module
1
—
Electrical system: horn
1
—
Electrical system: ignition: switch
1
133,000 mi
Engine and engine cooling: engine
1
50,000 mi
Equipment
1
48,387 mi
Equipment adaptive/mobility
1
61,000 mi
Seat belts
1
62,940 mi
Seats
1
—
Structure
1
—
Structure: frame and members: underbody shields
1
132,000 mi
Tires: temporary/emergency spare tire
1
48,000 mi
Visibility: sun/moon roof assembly
1
—
The 2008 model has about a fifth as many complaints as this one. The 2010 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.