Recall campaign · NHTSA 14V234000

Electrical system

Chrysler Group LLC filed this campaign with NHTSA on 2014-05-07.

Recall campaignNHTSA 14V234000

Electrical system

Component
Electrical system
Manufacturer
Chrysler Group LLC
Vehicles affected
644,757
Reported to NHTSA
2014-05-07
Owners notified
2014-12-31

Defect description

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Safety risk

An overheated switch may result in a vehicle fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

10 model years across 2 models.

ModelYears on record
Chrysler Town and Country2014 2013 2012 2011 2010
Dodge Grand Caravan2014 2013 2012 2011 2010

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.