Model year record

2013 Chrysler Town and Country

4 recall campaigns on file for this model year. 956 owner complaints on file.

Recalls

Recall campaignNHTSA 25V876000

Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor

Component
Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor
Manufacturer
Rollx Vans
Vehicles affected
86
Reported to NHTSA
2025-12-17
Owners notified
2026-02-05

Defect description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Recall campaignNHTSA 14V234000

Electrical system

Component
Electrical system
Manufacturer
Chrysler Group LLC
Vehicles affected
644,757
Reported to NHTSA
2014-05-07
Owners notified
2014-12-31

Defect description

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Safety risk

An overheated switch may result in a vehicle fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

Recall campaignNHTSA 13V283000

Air bags

Component
Air bags
Manufacturer
Chrysler Group LLC
Vehicles affected
224,264
Reported to NHTSA
2013-07-02
Owners notified
2013-09-11

Defect description

Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).

Safety risk

In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.

Recall campaignNHTSA 13V291000

Air bags

Component
Air bags
Manufacturer
Chrysler Group LLC
Vehicles affected
184
Reported to NHTSA
2013-07-02
Owners notified
2013-10-03

Defect description

Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."

Safety risk

An air bag that does not deploy, or deploys improperly, may increase the risk of injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system39861,983 mi
Engine11085,000 mi
Unknown or other6285,000 mi
Seats5474,000 mi
Air bags5342,543 mi
Power train4150,441 mi
Fuel/propulsion system4086,000 mi
Service brakes3950,000 mi
Steering2674,000 mi
Structure: body1839,000 mi
Exterior lighting1522,500 mi
Vehicle speed control1541,000 mi
Visibility/wiper107,000 mi
Electronic stability control (ESC)941,000 mi
Seats: front assembly: head restraint884,662 mi
Visibility732,000 mi
Seat belts575,000 mi
Structure: body: door547,000 mi
Visibility: power window devices and controls49,000 mi
Electrical system: ignition: switch211,000 mi
Engine and engine cooling: exhaust system212,612 mi
Interior lighting225,000 mi
Power train: automatic transmission223,000 mi
Structure250 mi
Suspension215,000 mi
Wheels219,006 mi
Electrical system: ignition1110,000 mi
Electrical system: software1
Electrical system: starter assembly1144,000 mi
Engine and engine cooling: engine: oil/lubrication1122,000 mi
Engine and engine cooling: engine: oil/lubrication: oil cooler1132,157 mi
Equipment: appliance: air conditioner151,000 mi
Exterior lighting: headlights: high/low beam dimmer switch114,000 mi
Exterior lighting: headlights: switch137,000 mi
Firerelated1156,058 mi
Fuel system, gasoline1120,000 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings1140,581 mi
Insert, padding1
Latches/locks/linkages170,000 mi
Latches/locks/linkages: doors: latch1118,000 mi
Latches/locks/linkages: hood: latch1
Other/i am not sure1
Power train: automatic transmission: control module (TCM/PCM/TECM)193,000 mi
Service brakes, hydraulic: foundation components: disc: caliper130,000 mi
Structure: body: hatchback/liftgate: hinge and attachments1
Structure: body: hood1104,000 mi
Tires139,542 mi
Visibility: rearview mirrors/devices: exterior13,000 mi
Visibility: windshield wiper/washer114,000 mi

The 2012 model has roughly the same number of complaints as this one. The 2014 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.