Model year record

2010 Chrysler Town and Country

5 recall campaigns on file for this model year. 2,442 owner complaints on file.

Recalls

Recall campaignNHTSA 20V396000

Air bags: frontal: driver side: inflator module

Component: Air bags: frontal: driver side: inflator module
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 925,239
Reported to NHTSA: 2020-07-07
Owners notified: 2021-02-11

Defect description

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Safety risk

Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Recall campaignNHTSA 14V373000

Air bags

Component: Air bags
Manufacturer: Chrysler Group LLC
Vehicles affected: 722,705
Reported to NHTSA: 2014-06-26
Owners notified: 2015-05-26

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety risk

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Recall campaignNHTSA 14V234000

Electrical system

Component: Electrical system
Manufacturer: Chrysler Group LLC
Vehicles affected: 644,757
Reported to NHTSA: 2014-05-07
Owners notified: 2014-12-31

Defect description

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Safety risk

An overheated switch may result in a vehicle fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

Recall campaignNHTSA 14V055000

Suspension: rear: axle: non-powered axle assembly

Component: Suspension: rear: axle: non-powered axle assembly
Manufacturer: Freedom Motors, Inc.
Vehicles affected: 130
Reported to NHTSA: 2014-02-11
Owners notified: 2014-04-01

Defect description

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Safety risk

Failure of the rear axle may increase the risk of a crash.

Manufacturer remedy

Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

Recall campaignNHTSA 11V139000

Electrical system: ignition

Component: Electrical system: ignition
Manufacturer: CHRYSLER GROUP LLC
Vehicles affected: 195,798
Reported to NHTSA: 2011-03-01
Owners notified: 2011-06-20

Defect description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Safety risk

ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	966	79,000 mi
Engine	303	85,000 mi
Air bags	272	77,777 mi
Steering	128	85,000 mi
Service brakes	127	70,000 mi
Unknown or other	97	89,000 mi
Electronic stability control (ESC)	73	85,000 mi
Exterior lighting	69	80,200 mi
Power train	62	77,777 mi
Service brakes, hydraulic	36	18,200 mi
Vehicle speed control	29	76,000 mi
Wheels	29	65,755 mi
Fuel/propulsion system	24	88,000 mi
Visibility/wiper	19	60,500 mi
Engine and engine cooling	18	31,000 mi
Structure: body	17	48,500 mi
Electrical system: ignition	15	68,000 mi
Structure: body: door	14	50,000 mi
Traction control system	13	97,000 mi
Suspension	10	50,000 mi
Seats	9	35,000 mi
Tires	9	62,000 mi
Visibility	8	50,000 mi
Exterior lighting: headlights	7	135,000 mi
Electrical system: ignition: switch	5	16,000 mi
Engine and engine cooling: engine	5	7,000 mi
Fuel system, gasoline	5	76,000 mi
Tires: pressure monitoring and regulating systems	5	62,000 mi
Electrical system: instrument cluster/panel	4	87,000 mi
Equipment	4	23,251 mi
Equipment adaptive/mobility	4	53,000 mi
Latches/locks/linkages	4	20,000 mi
Latches/locks/linkages: doors: latch	4	114,633 mi
Power train: automatic transmission	4	28,876 mi
Tires: valve	4	59,000 mi
Structure	3	29,000 mi
Visibility: defroster/defogger/hvac system	3	58,000 mi
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)	2	60,000 mi
Equipment: appliance: air conditioner	2	47,327 mi
Interior lighting	2	26,000 mi
Seat belts	2	—
Structure: body: hatchback/liftgate	2	36,000 mi
Vehicle speed control: accelerator pedal	2	8,100 mi
Vehicle speed control: cruise control	2	2,600 mi
Visibility: power window devices and controls	2	30,000 mi
Air bags: frontal	1	123,213 mi
Air bags: frontal: sensor/control module	1	70,000 mi
Child seat: material/padding	1	—
Carry handle, shell, base	1	—
Electrical system: horn	1	—
Electrical system: ignition: anti-theft: control module	1	150,000 mi
Electrical system: ignition: module	1	44,350 mi
Engine and engine cooling: cooling system	1	88,000 mi
Latches/locks/linkages: hood: latch	1	—
Power train: automatic transmission: control module (TCM/PCM/TECM)	1	69,405 mi
Power train: axle assembly	1	6,000 mi
Service brakes, air	1	3,500 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light	1	205,000 mi
Service brakes, hydraulic: pedals and linkages	1	92,048 mi
Structure: body: hatchback/liftgate: support device/strut	1	4,200 mi
Suspension: front: wheel bearing	1	—
Visibility: glass, side/rear	1	26,000 mi
Wheels: lugs/nuts/bolts/studs	1	—

The 2009 model has 2 times as many complaints as this one. The 2011 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.