Known Recalls

Recall campaign · NHTSA 14V764000

Engine and engine cooling: engine: diesel

Mercedes-Benz USA, LLC - DBA Sprinter filed this campaign with NHTSA on 2014-12-01.

Recall campaignNHTSA 14V764000

Engine and engine cooling: engine: diesel

Component
Engine and engine cooling: engine: diesel
Manufacturer
Mercedes-Benz USA, LLC - DBA Sprinter
Vehicles affected
8,279
Reported to NHTSA
2014-12-01
Owners notified
2014-12-19

Defect description

Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

Safety risk

Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Manufacturer remedy

Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

4 model years across 3 models.

ModelYears on record
MERCEDES BENZ Sprinter 25002015 2014
MERCEDES BENZ Sprinter 35002015
Mercedes-Benz Sprinter 35002014

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.