Known Recalls

Recall campaign · NHTSA 17V789000

Equipment: mechanical: integrated jack/leveler/stabilizer

Grand Design RV, LLC filed this campaign with NHTSA on 2017-12-08.

Recall campaignNHTSA 17V789000

Equipment: mechanical: integrated jack/leveler/stabilizer

Component
Equipment: mechanical: integrated jack/leveler/stabilizer
Manufacturer
Grand Design RV, LLC
Vehicles affected
3,969
Reported to NHTSA
2017-12-08
Owners notified
2017-12-29

Defect description

Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.

Safety risk

If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.

Manufacturer remedy

Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

4 model years across 2 models.

ModelYears on record
GRAND DESIGN Imagine2018 2017
GRAND DESIGN Reflection2018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.