Model year record

2017 GRAND DESIGN Reflection

5 recall campaigns on file for this model year. 33 owner complaints on file.

Recalls

Recall campaignNHTSA 22V038000

Equipment: appliance: refrigerator

Component
Equipment: appliance: refrigerator
Manufacturer
Grand Design RV, LLC
Vehicles affected
43,421
Reported to NHTSA
2022-01-28
Owners notified
2022-02-21

Defect description

Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.

Safety risk

An electrical arc increases the risk of a fire.

Manufacturer remedy

Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.

Recall campaignNHTSA 20V362000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Grand Design RV, LLC
Vehicles affected
22,797
Reported to NHTSA
2020-06-19
Owners notified
2020-06-29

Defect description

Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.

Safety risk

If water enters the wiring connector, it can cause a short circuit, increasing the risk of a fire.

Manufacturer remedy

Grand Design will notify owners, and dealers will inspect and secure the wiring connectors up to prevent water intrusion, free of charge. This recall began June 29, 2020. Owners may contact Grand Design's customer service at 1-574-825-9679. Grand Design's number for this recall is 910020.

Recall campaignNHTSA 17V789000

Equipment: mechanical: integrated jack/leveler/stabilizer

Component
Equipment: mechanical: integrated jack/leveler/stabilizer
Manufacturer
Grand Design RV, LLC
Vehicles affected
3,969
Reported to NHTSA
2017-12-08
Owners notified
2017-12-29

Defect description

Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.

Safety risk

If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.

Manufacturer remedy

Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.

Recall campaignNHTSA 16V717000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Grand Design RV, LLC
Vehicles affected
480
Reported to NHTSA
2016-10-07
Owners notified
2016-10-28

Defect description

Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Safety risk

If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910007.

Recall campaignNHTSA 16V355000

Equipment: recreational vehicle/trailer: LPG systems: lines and fittings

Component
Equipment: recreational vehicle/trailer: LPG systems: lines and fittings
Manufacturer
Grand Design RV, LLC
Vehicles affected
1,300
Reported to NHTSA
2016-05-25
Owners notified
2016-06-06

Defect description

Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.

Safety risk

If the indicator sight glass cracks, propane gas may leak out, increasing the risk of a fire.

Manufacturer remedy

Grand Design will notify owners, and dealers will replace the LP regulator kit, free of charge. The recall began on June 6, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910006.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes181,700 mi
Suspension53,420 mi
Equipment: recreational vehicle/trailer32,000 mi
Unknown or other21,200 mi
Wheels22,000 mi
Fuel/propulsion system160 mi
Structure: body121,300 mi
Tires15,000 mi

The 2016 model has about 1.5 times as many complaints as this one. The 2018 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.