Known Recalls

Recall campaign · NHTSA 21V380000

Structure: frame and members

Keystone RV Company filed this campaign with NHTSA on 2021-05-24.

Recall campaignNHTSA 21V380000

Structure: frame and members

Component
Structure: frame and members
Manufacturer
Keystone RV Company
Vehicles affected
1,990
Reported to NHTSA
2021-05-24
Owners notified
2021-07-15

Defect description

Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.

Safety risk

A buckled frame rail can increase the risk of a crash.

Manufacturer remedy

Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

5 model years across 1 models.

ModelYears on record
KEYSTONE Cougar2021 2020 2019 2018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.