Model year record

2021 KEYSTONE Cougar

7 recall campaigns on file for this model year. 5 owner complaints on file.

Recalls

Recall campaignNHTSA 22V209000

Tires

Component
Tires
Manufacturer
Keystone RV Company
Vehicles affected
513
Reported to NHTSA
2022-03-31
Owners notified
2022-05-12

Defect description

Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.

Safety risk

Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.

Manufacturer remedy

Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.

Recall campaignNHTSA 21V708000

Equipment: recreational vehicle/trailer: LPG systems

Component
Equipment: recreational vehicle/trailer: LPG systems
Manufacturer
Keystone RV Company
Vehicles affected
95,885
Reported to NHTSA
2021-09-13
Owners notified
2022-02-25

Defect description

Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Safety risk

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Manufacturer remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

Recall campaignNHTSA 21V380000

Structure: frame and members

Component
Structure: frame and members
Manufacturer
Keystone RV Company
Vehicles affected
1,990
Reported to NHTSA
2021-05-24
Owners notified
2021-07-15

Defect description

Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.

Safety risk

A buckled frame rail can increase the risk of a crash.

Manufacturer remedy

Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.

Recall campaignNHTSA 21V178000

Electrical system

Component
Electrical system
Manufacturer
Keystone RV Company
Vehicles affected
31
Reported to NHTSA
2021-03-16
Owners notified
2021-03-24

Defect description

Keystone RV Company (Keystone) is recalling certain 2021 Cougar 29MBS, 30RLS, 315RLS, 316RLS, 32BHS, 353SRX, 364BHL, and 368MBI trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.

Safety risk

An energized shore power connection can cause an electrical shock, increasing the risk of injury.

Manufacturer remedy

Keystone will notify owners, and dealers will test the inverter function, and rewire it if necessary, free of charge. The recall began March 24, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-403.

Recall campaignNHTSA 20V801000

Electrical system: wiring: fuses and circuit breakers

Component
Electrical system: wiring: fuses and circuit breakers
Manufacturer
Keystone RV Company
Vehicles affected
347
Reported to NHTSA
2020-12-18
Owners notified
2021-01-11

Defect description

Keystone RV Company (Keystone) is recalling certain 2021 Cougar 22MLS, 22RBS, 25RDS, 26RBS, 26RKS, 27RES, 29BHS, 30RKD, 31MBS, 32RLI and 34TSB recreational trailers equipped with a Solar Prep or an off-the-grid "OTG" Solar Camping Package. The Solar Prep wiring to the 12VDC breakers located by the battery may not be connected to the protected side of the breaker.

Safety risk

Since it is not connected properly to the breaker, if the Solar Prep wiring experiences an electrical short, it will increase the risk of a fire.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect the installation of the Solar Prep wiring at the circuit breaker mounted close to the battery and remount the wiring if needed, free of charge. The recall began January 11, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-392.

Recall campaignNHTSA 20V670000

Equipment: recreational vehicle/trailer: 120/240 vac electrical system: inverter

Component
Equipment: recreational vehicle/trailer: 120/240 vac electrical system: inverter
Manufacturer
Keystone RV Company
Vehicles affected
1,278
Reported to NHTSA
2020-10-30
Owners notified
2020-11-18

Defect description

Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.

Safety risk

If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.

Recall campaignNHTSA 20V302000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Keystone RV Company
Vehicles affected
192
Reported to NHTSA
2020-05-26
Owners notified
2020-07-17

Defect description

Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar travel trailers, model 24RDS, equipped with a Furrion range cook top. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.

Safety risk

If the cooktop burner flames invert, there is an increased risk of a fire and injury.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of charge. This recall began July 17, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-377.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: body2
Tires2400 mi
Unknown or other1

The 2020 model has roughly the same number of complaints as this one. The 2022 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.