Model year record

2019 KEYSTONE Cougar

8 recall campaigns on file for this model year. 16 owner complaints on file.

Recalls

Recall campaignNHTSA 22V209000

Tires

Component
Tires
Manufacturer
Keystone RV Company
Vehicles affected
513
Reported to NHTSA
2022-03-31
Owners notified
2022-05-12

Defect description

Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.

Safety risk

Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.

Manufacturer remedy

Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.

Recall campaignNHTSA 21V708000

Equipment: recreational vehicle/trailer: LPG systems

Component
Equipment: recreational vehicle/trailer: LPG systems
Manufacturer
Keystone RV Company
Vehicles affected
95,885
Reported to NHTSA
2021-09-13
Owners notified
2022-02-25

Defect description

Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Safety risk

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Manufacturer remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

Recall campaignNHTSA 21V380000

Structure: frame and members

Component
Structure: frame and members
Manufacturer
Keystone RV Company
Vehicles affected
1,990
Reported to NHTSA
2021-05-24
Owners notified
2021-07-15

Defect description

Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.

Safety risk

A buckled frame rail can increase the risk of a crash.

Manufacturer remedy

Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.

Recall campaignNHTSA 20V398000

Equipment: electrical

Component
Equipment: electrical
Manufacturer
Keystone RV Company
Vehicles affected
8,313
Reported to NHTSA
2020-07-07
Owners notified
2020-08-27

Defect description

Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.

Safety risk

If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.

Recall campaignNHTSA 18V843000

Power train: axle hubs

Component
Power train: axle hubs
Manufacturer
Keystone RV Company
Vehicles affected
982
Reported to NHTSA
2018-11-28
Owners notified
2019-01-16

Defect description

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Safety risk

If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.

Recall campaignNHTSA 18V723000

Suspension: rear: axle: non-powered axle assembly

Component
Suspension: rear: axle: non-powered axle assembly
Manufacturer
Keystone RV Company
Vehicles affected
1,276
Reported to NHTSA
2018-10-15
Owners notified
2018-11-16

Defect description

Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Safety risk

If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-334.

Recall campaignNHTSA 18V383000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Keystone RV Company
Vehicles affected
5,151
Reported to NHTSA
2018-06-07
Owners notified
2018-07-26

Defect description

Keystone RV Company (Keystone) is recalling certain 2018-2019 Keystone Cougar recreational trailers equipped with an outdoor propane grill. The outdoor propane grill is installed in a wooden assembly that may not have enough clearance from the heated area.

Safety risk

If the wooden assembly is exposed to high temperatures, there would be an increased risk of a fire.

Manufacturer remedy

Keystone will notify owners, and dealers will replace the wooden assembly with a metal assembly, free of charge. The recall began on July 26, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-322.

Recall campaignNHTSA 18V320000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Keystone RV Company
Vehicles affected
94
Reported to NHTSA
2018-05-16
Owners notified
2018-06-14

Defect description

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar fifth-wheel trailers, models 28SGS and 27RLS. The propane compartment may not have been sealed properly during manufacturing, which if there were a propane leak, could allow the propane gas to seep into the living quarters.

Safety risk

A propane leak into the living area can increase the risk of injury or fire.

Manufacturer remedy

Keystone will notify owners, and dealers will seal the inside of the LP compartment along the floor line and side wall, free of charge. The recall began on June 14, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-321.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Suspension3
Equipment: recreational vehicle/trailer25,000 mi
Electrical system: integrated trailer brake control1
Equipment1
Equipment: recreational vehicle/trailer: plumbing15,000 mi
Parking brake1
Power train: axle assembly1
Structure1
Structure: body1
Structure: body: step/ladder17,500 mi
Structure: frame and members1
Suspension: multiple axle1
Wheels1

The 2018 model has 2 times as many complaints as this one. The 2020 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.