Known Recalls

Recall campaign · NHTSA 23V669000

Structure: emergency: escape/egress/exit: latching/release system

Daimler Trucks North America, LLC filed this campaign with NHTSA on 2023-10-03.

Recall campaignNHTSA 23V669000

Structure: emergency: escape/egress/exit: latching/release system

Component
Structure: emergency: escape/egress/exit: latching/release system
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
20,668
Reported to NHTSA
2023-10-03
Owners notified
2023-12-01

Defect description

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Safety risk

An emergency exit door opening unexpectedly can increase the risk of an injury.

Manufacturer remedy

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

11 model years across 3 models.

ModelYears on record
THOMAS BUILT BUSES SAF-T-Liner C22024 2023 2022 2021 2020 2019
THOMAS BUILT BUSES SAF-T-Liner C2 Joley2024 2023 2022
THOMAS BUILT BUSES SAF-T-Liner C2 Jouley2021 2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.