Model year record

2023 THOMAS BUILT BUSES SAF-T-Liner C2

12 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 24V478000

Structure: emergency: escape/egress/exit

Component
Structure: emergency: escape/egress/exit
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
162
Reported to NHTSA
2024-06-26
Owners notified
2024-08-22

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Safety risk

An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.

Manufacturer remedy

Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1004.

Recall campaignNHTSA 23V669000

Structure: emergency: escape/egress/exit: latching/release system

Component
Structure: emergency: escape/egress/exit: latching/release system
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
20,668
Reported to NHTSA
2023-10-03
Owners notified
2023-12-01

Defect description

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Safety risk

An emergency exit door opening unexpectedly can increase the risk of an injury.

Manufacturer remedy

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Recall campaignNHTSA 23V670000

Structure: emergency: escape/egress/exit: latching/release system

Component
Structure: emergency: escape/egress/exit: latching/release system
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
173
Reported to NHTSA
2023-10-03
Owners notified
2023-12-01

Defect description

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Safety risk

An emergency exit door opening unexpectedly can increase the risk of an injury.

Manufacturer remedy

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Recall campaignNHTSA 23V209000

Electrical system

Component
Electrical system
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
380
Reported to NHTSA
2023-09-13
Owners notified
2023-10-18

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Bus SAF-TLINER C2 JOULEY school buses equipped with an automatic low voltage disconnect switch. The automatic low voltage disconnect switch may fail, resulting in a loss of drive power, power steering, or vehicle lighting.

Safety risk

A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash.

Manufacturer remedy

Dealers will remove the automatic low voltage disconnect switch, free of charge. Owner notification letters were mailed October 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL968.

Recall campaignNHTSA 23V333000

Structure: body

Component
Structure: body
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
23,590
Reported to NHTSA
2023-05-09
Owners notified
2023-12-19

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses.  A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Safety risk

A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.

Recall campaignNHTSA 23V259000

Steering: linkages: tie rod assembly

Component
Steering: linkages: tie rod assembly
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
48
Reported to NHTSA
2023-04-07
Owners notified
2023-08-11

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.

Safety risk

A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.

Manufacturer remedy

DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.

Recall campaignNHTSA 23V238000

Steering: linkages: tie rod assembly

Component
Steering: linkages: tie rod assembly
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
306
Reported to NHTSA
2023-04-04
Owners notified
2023-08-11

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.

Safety risk

A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.

Manufacturer remedy

DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.

Recall campaignNHTSA 22V876000

Electrical system: propulsion system: traction battery

Component
Electrical system: propulsion system: traction battery
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
151
Reported to NHTSA
2022-11-23
Owners notified
2023-07-14

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER C2 JOULEY school buses. An insufficient connection in the battery pack may cause the battery management system to shut down unexpectedly.

Safety risk

An unexpected shut down can result in a sudden loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the battery pack, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-960.

Recall campaignNHTSA 22V553000

Engine and engine cooling: engine: engine control module (ECU/ECM)

Component
Engine and engine cooling: engine: engine control module (ECU/ECM)
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
71
Reported to NHTSA
2022-07-29
Owners notified
2022-09-27

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Saf-T-Liner HDX and Saf-T-Liner C2 school buses. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.

Safety risk

Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Manufacturer remedy

Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.

Recall campaignNHTSA 22V441000

Structure: emergency: escape/egress/exit

Component
Structure: emergency: escape/egress/exit
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
3
Reported to NHTSA
2022-06-22
Owners notified
2022-06-22

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Saf-T-Liner C2 School Buses. The buses may not have a sufficient number of emergency exits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Safety risk

An insufficient number of emergency exits can delay passengers from exiting the vehicle during an emergency, increasing their risk of injury.

Manufacturer remedy

Dealers will add the emergency exit windows, as necessary, free of charge. All vehicles have been remedied. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL940.

Recall campaignNHTSA 22V438000

Engine and engine cooling: engine: engine control module (ECU/ECM)

Component
Engine and engine cooling: engine: engine control module (ECU/ECM)
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
461
Reported to NHTSA
2022-06-20
Owners notified
2022-10-28

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built C2 Saf-T-Liner school buses equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.

Safety risk

Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Manufacturer remedy

Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL942.

Recall campaignNHTSA 22V439000

Engine and engine cooling: engine: engine control module (ECU/ECM)

Component
Engine and engine cooling: engine: engine control module (ECU/ECM)
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
258
Reported to NHTSA
2022-06-20
Owners notified
2022-10-28

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2022 FCCC S2G and 2023 Thomas Built Buses Saf-T-Liner C2 vehicles equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.

Safety risk

Unexpected engine shut down can increase the risk of a crash.

Manufacturer remedy

Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL942.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.