Model year record

2022 THOMAS BUILT BUSES SAF-T-Liner C2

12 recall campaigns on file for this model year. 3 owner complaints on file.

Recalls

Recall campaignNHTSA 24V555000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
27,494
Reported to NHTSA
2024-07-24
Owners notified
2024-09-05

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Safety risk

Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.

Manufacturer remedy

Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.

Recall campaignNHTSA 23V669000

Structure: emergency: escape/egress/exit: latching/release system

Component
Structure: emergency: escape/egress/exit: latching/release system
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
20,668
Reported to NHTSA
2023-10-03
Owners notified
2023-12-01

Defect description

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Safety risk

An emergency exit door opening unexpectedly can increase the risk of an injury.

Manufacturer remedy

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Recall campaignNHTSA 23V670000

Structure: emergency: escape/egress/exit: latching/release system

Component
Structure: emergency: escape/egress/exit: latching/release system
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
173
Reported to NHTSA
2023-10-03
Owners notified
2023-12-01

Defect description

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Safety risk

An emergency exit door opening unexpectedly can increase the risk of an injury.

Manufacturer remedy

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Recall campaignNHTSA 23V209000

Electrical system

Component
Electrical system
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
380
Reported to NHTSA
2023-09-13
Owners notified
2023-10-18

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Bus SAF-TLINER C2 JOULEY school buses equipped with an automatic low voltage disconnect switch. The automatic low voltage disconnect switch may fail, resulting in a loss of drive power, power steering, or vehicle lighting.

Safety risk

A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash.

Manufacturer remedy

Dealers will remove the automatic low voltage disconnect switch, free of charge. Owner notification letters were mailed October 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL968.

Recall campaignNHTSA 23V333000

Structure: body

Component
Structure: body
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
23,590
Reported to NHTSA
2023-05-09
Owners notified
2023-12-19

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses.  A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Safety risk

A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.

Recall campaignNHTSA 22V438000

Engine and engine cooling: engine: engine control module (ECU/ECM)

Component
Engine and engine cooling: engine: engine control module (ECU/ECM)
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
461
Reported to NHTSA
2022-06-20
Owners notified
2022-10-28

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built C2 Saf-T-Liner school buses equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.

Safety risk

Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Manufacturer remedy

Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL942.

Recall campaignNHTSA 21V945000

Equipment: accessory: floor mat

Component
Equipment: accessory: floor mat
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
1,218
Reported to NHTSA
2021-12-08
Owners notified
2022-02-04

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Thomas Built Saf-T-Liner C2 school buses. The gas pedal may be misaligned and wear a hole into the floor mat, which can trap the gas pedal.

Safety risk

A trapped gas pedal will not allow the vehicle to decelerate as expected when the driver lifts their foot from the gas pedal, resulting in unintended acceleration and an increased risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the gas pedal assembly as necessary, free of charge. Owner notification letters are expected to be mailed February 5, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL913.

Recall campaignNHTSA 21V547000

Parking brake: electrical: switch

Component
Parking brake: electrical: switch
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
267
Reported to NHTSA
2021-07-20
Owners notified
2021-09-14

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built C2 Saf-T-Liner school buses. The parking brake activation switch may fail to set the parking brake.

Safety risk

Unintended movement of the vehicle increases the risk of a crash.

Manufacturer remedy

DTNA will update the Dash Electronic Control Unit (DECU ) software, free of charge. Owner notification letters were mailed on September 14, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-896.

Recall campaignNHTSA 21V370000

Steering: linkages: tie rod assembly

Component
Steering: linkages: tie rod assembly
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
479
Reported to NHTSA
2021-05-19
Owners notified
2021-12-23

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Saf-T-Liner HDX School Buses and Saf-T-Liner C2 School Buses. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

Safety risk

Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.

Recall campaignNHTSA 21V255000

Steering: critical fasteners

Component
Steering: critical fasteners
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
1,252
Reported to NHTSA
2021-04-12
Owners notified
2021-06-10

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, and Saf-T-Liner HDX school buses. The steering arm and tie rod bolts may have a defective seam that can fracture.

Safety risk

A fractured bolt may cause a loss of steering, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the tie rod arm bolts and steering arm, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.

Recall campaignNHTSA 20V807000

Service brakes, hydraulic: foundation components: disc: caliper

Component
Service brakes, hydraulic: foundation components: disc: caliper
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
80
Reported to NHTSA
2020-12-21
Owners notified
2021-02-18

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 Freightliner Custom Chassis MC, Business Class M2, Custom Chassis MBC Chassis, Custom Chassis S2 Chassis, Custom Chassis MT55 Chassis, and 2022 Custom Chassis Saf-T-Liner C2 vehicles. The hydraulic caliper tie bar support fasteners on the steer axles may not have been properly tightened or the tie bar may have not been installed in some cases.

Safety risk

A dangling tie bar could come in contact with the rotating wheel-end components or damage may occur from the brake parts flexing. Either scenario may increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect both steer axle wheel-ends to make sure that the four tie bar mounting fasteners are properly tightened. If the required tie bar is missing, the caliper anchor mounts and functionality (brake pad slide pins and pad movement) will be inspected before installing a tie bar. All repairs will be performed free of charge. The recall began February 18, 2021. DTNA's number for this recall is FL-871.

Recall campaignNHTSA 20V806000

Service brakes, hydraulic: foundation components: disc: caliper

Component
Service brakes, hydraulic: foundation components: disc: caliper
Manufacturer
Daimler Trucks North America, LLC
Vehicles affected
278
Reported to NHTSA
2020-12-21
Owners notified
2021-02-18

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Thomas Built Saf-T-Liner C2 school buses. The hydraulic caliper tie bar support fasteners on the steer axles may not have been properly tightened or the tie bar may have not been installed in some cases.

Safety risk

A dangling tie bar could come in contact with the rotating wheel-end components or damage may occur from the brake parts flexing. Either scenario may increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect both steer axle wheel-ends to make sure that the four tie bar mounting fasteners are properly tightened. If the required tie bar is missing, the caliper anchor mounts and functionality (brake pad slide pins and pad movement) will be inspected before installing a tie bar. All repairs will be performed free of charge. The recall began February 18, 2021. DTNA's number for this recall is FL-871.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Lane departure: blind spot detection1
Visibility1
Visibility: rearview mirrors/devices: exterior1

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.