Recall campaign · NHTSA 23V842000

Electrical system: propulsion system: charging: cable/cord: onboard

Volkswagen Group of America, Inc. filed this campaign with NHTSA on 2023-12-13.

Recall campaignNHTSA 23V842000

Electrical system: propulsion system: charging: cable/cord: onboard

Component
Electrical system: propulsion system: charging: cable/cord: onboard
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
93,196
Reported to NHTSA
2023-12-13
Owners notified
2024-03-28

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Safety risk

An overheated outlet or charging cable can increase the risk of a fire.

Manufacturer remedy

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

24 model years across 7 models.

ModelYears on record
Audi A72022 2021
Audi A82021 2020
Audi E-Tron2024 2023 2022 2021 2020 2019
Audi E-Tron GT2024 2023 2022
Audi Q4 E-Tron2024 2023 2022
Audi Q52024 2023 2022 2021 2020
Audi RS E-Tron GT2024 2023 2022

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.