Model year record

2020 Audi Q5

6 recall campaigns on file for this model year. 52 owner complaints on file.

Recalls

Recall campaignNHTSA 23V842000

Electrical system: propulsion system: charging: cable/cord: onboard

Component
Electrical system: propulsion system: charging: cable/cord: onboard
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
93,196
Reported to NHTSA
2023-12-13
Owners notified
2024-03-28

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Safety risk

An overheated outlet or charging cable can increase the risk of a fire.

Manufacturer remedy

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Recall campaignNHTSA 22V034000

Tires

Component
Tires
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
31,058
Reported to NHTSA
2022-01-26
Owners notified
2022-03-03

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

Safety risk

Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

Recall campaignNHTSA 21V947000

Structure: body

Component
Structure: body
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
288,991
Reported to NHTSA
2021-12-08
Owners notified
2022-01-21

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Safety risk

A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Manufacturer remedy

Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

Recall campaignNHTSA 21V295000

Suspension: rear: axle: non-powered axle assembly

Component
Suspension: rear: axle: non-powered axle assembly
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
40,993
Reported to NHTSA
2021-04-26
Owners notified
2021-06-04

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Safety risk

A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

Recall campaignNHTSA 20V505000

Seats

Component
Seats
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
5,376
Reported to NHTSA
2020-08-26
Owners notified
2020-09-11

Defect description

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Safety risk

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Recall campaignNHTSA 19V737000

Structure: body

Component
Structure: body
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
174,278
Reported to NHTSA
2019-10-16
Owners notified
2019-11-01

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.

Safety risk

The detached trim may become a road hazard, increasing the risk of crash.

Manufacturer remedy

Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system10150 mi
Unknown or other8
Engine4
Power train4
Seat belts430 mi
Steering4150 mi
Forward collision avoidance: automatic emergency braking3
Forward collision avoidance: warnings3
Chest clip, buckle, harness2
Seats2
Service brakes2150 mi
Vehicle speed control2
Back over prevention15,000 mi
Structure: body1
Visibility/wiper1
Wheels1

The 2019 model has about half as many complaints as this one. The 2021 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.