Model year record

2023 Audi Q5

5 recall campaigns on file for this model year. 107 owner complaints on file.

Recalls

Recall campaignNHTSA 25V294000

Engine

Component
Engine
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
89,417
Reported to NHTSA
2025-05-07
Owners notified
2025-06-04

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

Safety risk

The screws can loosen, allowing oil to leak and increasing the risk of a fire.

Manufacturer remedy

Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.

Recall campaignNHTSA 25V080000

Electrical system: propulsion system: traction battery

Component
Electrical system: propulsion system: traction battery
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
20,201
Reported to NHTSA
2025-02-12
Owners notified
2025-05-01

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

Safety risk

A high-voltage battery that overheats increases the risk of a fire.

Manufacturer remedy

Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.

Recall campaignNHTSA 24V898000

Electrical system: propulsion system: traction battery

Component
Electrical system: propulsion system: traction battery
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
4,616
Reported to NHTSA
2024-11-27
Owners notified
2025-05-01

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.

Safety risk

A high-voltage battery that overheats increases the risk of a fire.

Manufacturer remedy

Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.

Recall campaignNHTSA 24V251000

Air bags: sensor: occupant classification: front passenger

Component
Air bags: sensor: occupant classification: front passenger
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
91
Reported to NHTSA
2024-04-03
Owners notified
2024-05-08

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.

Safety risk

A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.

Recall campaignNHTSA 23V842000

Electrical system: propulsion system: charging: cable/cord: onboard

Component
Electrical system: propulsion system: charging: cable/cord: onboard
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
93,196
Reported to NHTSA
2023-12-13
Owners notified
2024-03-28

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Safety risk

An overheated outlet or charging cable can increase the risk of a fire.

Manufacturer remedy

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Forward collision avoidance: automatic emergency braking18
Electrical system15
Unknown or other13
Engine10
Power train9
Forward collision avoidance: warnings7
Service brakes6
Lane departure: assist5
Air bags4
Steering4
Fuel/propulsion system3
Lane departure: warning3
Seat belts2
Tires: temporary/emergency spare tire2
Back over prevention: rearview system braking1
Back over prevention: warnings1
Tires: bead1
Tires: tread/belt1
Visibility: sun/moon roof assembly1
Wheels1

The 2022 model has 2 times as many complaints as this one. The 2024 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.