Recall campaign · NHTSA 24V416000

Structure: body: door

Chrysler (FCA US, LLC) filed this campaign with NHTSA on 2024-06-06.

Recall campaignNHTSA 24V416000

Structure: body: door

Component
Structure: body: door
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
266
Reported to NHTSA
2024-06-06
Owners notified
2024-08-01

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

Safety risk

A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

Manufacturer remedy

Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

4 model years across 1 models.

ModelYears on record
Ram Promaster2024 2023 2022 2021

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.