Known Recalls

Recall campaign · NHTSA 24V477000

Equipment: electrical: infotainment: software

Polestar Automotive USA, Inc. filed this campaign with NHTSA on 2024-06-26.

Recall campaignNHTSA 24V477000

Equipment: electrical: infotainment: software

Component
Equipment: electrical: infotainment: software
Manufacturer
Polestar Automotive USA, Inc.
Vehicles affected
25,825
Reported to NHTSA
2024-06-26
Owners notified
2024-08-09

Defect description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Manufacturer remedy

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

4 model years across 1 models.

ModelYears on record
POLESTAR Polestar 22024 2023 2022 2021

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.