Model year record

2023 POLESTAR Polestar 2

4 recall campaigns on file for this model year. 245 owner complaints on file.

Recalls

Recall campaignNHTSA 25V615000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Polestar Automotive USA, Inc.
Vehicles affected
27,816
Reported to NHTSA
2025-09-15
Owners notified
2026-06-12

Defect description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Safety risk

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

Recall campaignNHTSA 25V280000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Polestar Automotive USA, Inc.
Vehicles affected
27,816
Reported to NHTSA
2025-04-25
Owners notified
2025-06-20

Defect description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

Recall campaignNHTSA 24V477000

Equipment: electrical: infotainment: software

Component
Equipment: electrical: infotainment: software
Manufacturer
Polestar Automotive USA, Inc.
Vehicles affected
25,825
Reported to NHTSA
2024-06-26
Owners notified
2024-08-09

Defect description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Manufacturer remedy

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

Recall campaignNHTSA 23V476000

Suspension: front: control arm: lower ball joint

Component
Suspension: front: control arm: lower ball joint
Manufacturer
Polestar Automotive USA, Inc.
Vehicles affected
3
Reported to NHTSA
2023-07-12
Owners notified
2023-08-10

Defect description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.

Safety risk

The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Back over prevention: sensing system: camera15625,000 mi
Unknown or other16
Electrical system11
Visibility/wiper10
Back over prevention: rearview system braking9
Vehicle speed control6
Back over prevention: warnings5
Exterior lighting4
Fuel/propulsion system4
Back over prevention310 mi
Power train3
Engine2
Forward collision avoidance: automatic emergency braking2
Lane departure: assist2
Service brakes2
Structure: body: hatchback/liftgate2
Air bags1
Forward collision avoidance: warnings1
Lane departure: blind spot detection1
Seat belts1
Seats1
Steering1
Structure: body1
Suspension1

The 2022 model has about a third as many complaints as this one. The 2024 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.