Recall campaign · NHTSA 24V792000

Electrical system: software

Mack Trucks, Inc. filed this campaign with NHTSA on 2024-10-23.

Recall campaignNHTSA 24V792000

Electrical system: software

Component
Electrical system: software
Manufacturer
Mack Trucks, Inc.
Vehicles affected
59,338
Reported to NHTSA
2024-10-23
Owners notified
2024-12-09

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Safety risk

Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Manufacturer remedy

Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Scope of coverage

25 model years across 5 models.

ModelYears on record
MACK Anthem (AN)2025 2024 2023 2022 2021 2020
MACK Granite (GR)2025 2024 2023 2022 2021 2020
MACK Pinnacle (PI/PN)2025 2024 2023 2022 2021 2020
MACK Pioneer PR (4)2025
MACK Terrapro (TE)2025 2024 2023 2022 2021 2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.