Model year record

2021 MACK Pinnacle (PI/PN)

4 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 24V792000

Electrical system: software

Component
Electrical system: software
Manufacturer
Mack Trucks, Inc.
Vehicles affected
59,338
Reported to NHTSA
2024-10-23
Owners notified
2024-12-09

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Safety risk

Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Manufacturer remedy

Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

Recall campaignNHTSA 22V401000

Steering

Component
Steering
Manufacturer
Mack Trucks, Inc.
Vehicles affected
5,644
Reported to NHTSA
2022-06-07
Owners notified
2022-07-29

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2021-22 Granite, Anthem, LR, Pinnacle, and Terrapro tractor trailers. The steering gears may have been assembled incorrectly, which can cause the gear to fracture.

Safety risk

A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the steering gear, free of charge. Owner notification letters were mailed on July 29, 2022. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0437.

Recall campaignNHTSA 21V416000

Wheels: hub

Component
Wheels: hub
Manufacturer
Mack Trucks, Inc.
Vehicles affected
307
Reported to NHTSA
2021-06-02
Owners notified
2021-06-30

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2021-2022 Anthem, Granite, and Pinnacle vehicles. The hubcap compression spring can cause the hubcap to separate.

Safety risk

A separated hubcap can create a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will remove the hubcap, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0425.

Recall campaignNHTSA 21V233000

Electronic stability control (ESC): control module: software

Component
Electronic stability control (ESC): control module: software
Manufacturer
Mack Trucks, Inc.
Vehicles affected
557
Reported to NHTSA
2021-04-01
Owners notified
2021-04-21

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Safety risk

A vehicle that drifts out of its lane increases the risk of a crash.

Manufacturer remedy

Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.